FAQ


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You have to sign up for a new user account in order for you to log in and apply.

Once you have succesfully signed up, please complete the profile forms as detail as possible and to upload all the required documents before applying.

To appy, please go to "Programme" from the User menu and choose your favorite from the available programmes listed on that page.

You can upload your document by using our container explorer.

To upload your document, go to your profile page and click Upload; then click Edit to open the explorer.

In the explorer, select a container by clicking on the container's name to open the container.

You can read the requirement instruction of the container and manage it's contents in the file view pane.

Click on the Upload button to start uploading your file into the selected container.

Please do observe the information of the selected container at the bottom of the file view pane to help you managing your file count.

Please provide all the required documentations to ensure smooth processing for your application.

The container explorer accepts PDF, JPG, JPEG and PNG formats only.

JPG, JPEG and PNG are the most common image formats supported for uploading and viewing on the internet.

The container explorer only accepts file size up to 2 Megabytes on a single upload.

You can delete your file in the container explorer and upload it again.

You can also upload the file with the same file name to automatically replace the existing file with the same name.

You need a scanner to scan your document and save it as supported image format.

However, if you have a smart phone with a good decent camera, you can take a photo of your document and upload it as an image file as well.

The limit of the upload size is only 2 Megabytes therefore please consider to reduce the resolution in your camera setting to keep the image size relatively small for upload.

Please make sure that the text in the scanned or captured image is clear and readable.

Please go to your History page to check the status of your application to keep track of the progress.

Your application starts with "Verification" status which indicates awaiting for the verification process.

If other than "Verification" status; means your application has gone through processes.

You will be notified by e-mail if your application is successfully selected.

Yes, you can cancel your application.

Go to the History page and delete your application from the history list.

However, you can only delete your application if it still stated as Verification.

If you wish to cancel the processed application, you have to contact us for help.

Please let us know the Application ID and your e-mail address in order for us to verify and help you with the cancelation.

If you wish to apply for more programme, you have to delete your least favorite programme in the History page to free up the exceeded limit count.

However, you can only delete your application if the status still stated as "Verification".

If you wish to cancel any processed application, you have to contact us for help.

Please let us know the Application ID and your e-mail address in order for us to verify and help you with the cancelation.

You have to contact us if you wish to decline the admission offer.

Please let us know the reason why you have to decline the offer and we will help you to cancel the admission offer.